After a project meeting, Joe (project manager) finds out that some of the resources are not 100% committed to his project and this is causing delays in some project activities. What Joe should do…

Question

Options

• ASend a memo to the project team that recalls their commitment to the project.
• BReplace team members that are not 100% committed to the project.
• CDiscuss feasible alternatives with functional managers in order to not affect project progress.
• DAsk upper management to reinforce the project manager's authority over team members.

• A
  4% (1)
• B
  4% (1)
• C
  82% (23)
• D
  11% (3)

Explanation

In a matrix organization, project resources often report to functional managers who control their availability. When resources are not fully committed, the correct escalation path is to collaborate with the functional managers to negotiate alternatives - such as adjusting resource allocation, replacing resources, or adjusting timelines. This is a collaborative and professional resolution. Sending a memo (A) is indirect and unlikely to resolve the root cause. Replacing team members (B) is a drastic step before exploring alternatives. Asking upper management to reinforce authority (D) is adversarial and bypasses the proper channel of working with functional managers first.

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