CAPM · Question #368
Which project management process is used by the project manager to ensure that stakeholders receive timely and relevant information?
The correct answer is B. Manage Communications. Manage Communications is the process of ensuring timely and appropriate creation, collection, distribution, storage, retrieval, management, monitoring, and ultimate disposition of project information. It is the execution-phase process where actual communication takes place…
Question
Options
- APlan Communications Management
- BManage Communications
- CMonitor Communications
- DDevelop Project Management Plan
How the community answered
(28 responses)- A4% (1)
- B93% (26)
- D4% (1)
Explanation
Manage Communications is the process of ensuring timely and appropriate creation, collection, distribution, storage, retrieval, management, monitoring, and ultimate disposition of project information. It is the execution-phase process where actual communication takes place - meaning information is actively delivered to stakeholders. Plan Communications Management (A) only defines how communications will be handled, not the delivery itself. Monitor Communications (C) evaluates whether the communications strategy and plan are meeting stakeholder needs, which is a control function. Develop Project Management Plan (D) is a high-level planning process unrelated to communication delivery.
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