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CAPM · Question #327

A team member, who is close to an influential stakeholder, has joined the project team. The stakeholder is routing requests for multiple reports through the new team member, and the team member reache

The correct answer is C. Consult the communications management plan.. Before taking any action, the project manager should consult the communications management plan, which defines how, when, and to whom project information is distributed. The plan may already address how stakeholder reporting requests should be handled. Acting without checking the

Predictive, Plan-Based Methodologies

Question

A team member, who is close to an influential stakeholder, has joined the project team. The stakeholder is routing requests for multiple reports through the new team member, and the team member reaches out to the project manager regarding this. What should the project manager do first?

Options

  • AUpdate the communications management plan.
  • BManage stakeholder engagement.
  • CConsult the communications management plan.
  • DForward the status reports to the stakeholder.

How the community answered

(48 responses)
  • A
    6% (3)
  • B
    2% (1)
  • C
    83% (40)
  • D
    8% (4)

Explanation

Before taking any action, the project manager should consult the communications management plan, which defines how, when, and to whom project information is distributed. The plan may already address how stakeholder reporting requests should be handled. Acting without checking the plan first could lead to duplicating or contradicting established processes. Updating the plan (A) is premature before reviewing it. Managing stakeholder engagement (B) may come next, but only after understanding what the existing plan says. Forwarding reports (D) bypasses proper process and could set a problematic precedent. 'Consult before acting' is a core PM principle.

Topics

#Communications Management#Stakeholder Engagement#Communications Management Plan#Project Processes

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