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CAPM · Question #155

In a functional organization, the director of an important stakeholder business group expressed concern to a line manager about the progress of the project. What should the line manager do next?

The correct answer is C. Invite stakeholders to attend monthly progress review meetings. In a functional organization, the line manager holds authority over resources and acts as a bridge between stakeholders and the project. When a key stakeholder expresses concern about project progress, the most effective and professional response is to proactively engage them…

Predictive, Plan-Based Methodologies

Question

In a functional organization, the director of an important stakeholder business group expressed concern to a line manager about the progress of the project. What should the line manager do next?

Options

  • AHold a face-to-face meeting with the project manager and warn them
  • BPoint the director to a link where they can take a look at the reports
  • CInvite stakeholders to attend monthly progress review meetings
  • DAsk the project manager to update the monthly status report distribution list

How the community answered

(40 responses)
  • A
    10% (4)
  • B
    5% (2)
  • C
    83% (33)
  • D
    3% (1)

Explanation

In a functional organization, the line manager holds authority over resources and acts as a bridge between stakeholders and the project. When a key stakeholder expresses concern about project progress, the most effective and professional response is to proactively engage them - inviting them to monthly progress review meetings ensures they receive timely, accurate updates and feel involved. Option A (warning the project manager) is adversarial and counterproductive. Option B (sending a link) is passive and does not meaningfully address the director's concern. Option D (updating a distribution list) is administrative and insufficient - receiving reports is not the same as being engaged in progress discussions.

Topics

#Stakeholder Communication#Stakeholder Management#Progress Reporting#Functional Organization

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