BA-201 · Question #267
A business analyst is working with a new customer on a Sales Cloud implementation. The executive sponsor for the project is new to the company and their role as VP. The sponsor has inherited…
The correct answer is B. The previous VP's requirements may differ from those of the new executive. Requirements reflect the priorities, vision, and context of the person who created them at a specific point in time. A new executive sponsor may have a fundamentally different strategic direction, different pain points, or different success criteria than their predecessor…
Question
A business analyst is working with a new customer on a Sales Cloud implementation. The executive sponsor for the project is new to the company and their role as VP. The sponsor has inherited functional requirements from the previous VP that were gathered 9 months ago. The project start date has yet to be defined. The sponsor wants to use the inherited requirements in lieu of a traditional discovery process. What is the largest risk with this approach?
Options
- AThe previous VP's requirements fail to meet current formatting standards.
- BThe previous VP's requirements may differ from those of the new executive.
- CThe previous VP's requirements are outside of the Salesforce framework.
How the community answered
(52 responses)- A12% (6)
- B71% (37)
- C17% (9)
Explanation
Requirements reflect the priorities, vision, and context of the person who created them at a specific point in time. A new executive sponsor may have a fundamentally different strategic direction, different pain points, or different success criteria than their predecessor. Using stale requirements without validation risks building a solution that satisfies the previous VP's needs but misses the current sponsor's expectations-leading to rejection at delivery. Formatting standards (A) are a minor, correctable issue. Requirements being outside the Salesforce framework (C) is speculative and not the primary concern.
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