nerdexam
SalesforceSalesforce

BA-201 · Question #113

BA-201 Question #113: Real Exam Question with Answer & Explanation

Sign in or unlock BA-201 to reveal the answer and full explanation for question #113. The question stem and answer options stay visible for context.

Discover

Question

A new business analyst (BA) Just started working at Northern Trail Outfitters (NTO). The BA has been tasked with Implementing Service Cloud for NTO's Internal support team. Which information should the BA gather during the Initial discovery meeting?

Options

  • AContact information for key stakeholders
  • BEmployee review cycle for the support team
  • CLimitations of the current support process

Unlock BA-201 to see the answer

You've previewed enough free BA-201 questions. Unlock BA-201 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.

Topics

#Discovery phase#Requirements gathering#Business analyst role#Current state analysis
Full BA-201 PracticeBrowse All BA-201 Questions