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BA-201 · Question #114

During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder has a different point of view on field name

The correct answer is A. Find a middle ground where both stakeholders are satisfied with the field names.. A core BA competency is facilitating stakeholder alignment. Finding a middle ground that satisfies both stakeholders (A) keeps ownership with the business and builds consensus - the BA acts as a neutral facilitator. Escalating to the executive sponsor (B) is unnecessary for a det

Facilitate

Question

During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder has a different point of view on field names. What should the business analyst do to help Influence the team and accurately capture the requirements?

Options

  • AFind a middle ground where both stakeholders are satisfied with the field names.
  • BAsk the executive sponsor to make the final field name decisions.
  • CAllow the development team to make the final field name decisions.

How the community answered

(30 responses)
  • A
    80% (24)
  • B
    7% (2)
  • C
    13% (4)

Explanation

A core BA competency is facilitating stakeholder alignment. Finding a middle ground that satisfies both stakeholders (A) keeps ownership with the business and builds consensus - the BA acts as a neutral facilitator. Escalating to the executive sponsor (B) is unnecessary for a detail-level decision like field naming and wastes executive time. Delegating to the development team (C) inappropriately shifts a business decision to a technical team that lacks the business context.

Topics

#Stakeholder management#Conflict resolution#Requirements elicitation#Consensus building

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