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BA-201 · Question #242
BA-201 Question #242: Real Exam Question with Answer & Explanation
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Facilitate
Question
Cloud Kicks has completed the user acceptance testing (UAT) phase of a major update to Sales Cloud for its EMEA sales team. How should the business analyst help the EMEA sales team learn the new features?
Options
- AOrganize user groups by permission set and train each team.
- BDocument key changes and gather feedback to update the backlog.
- CBuild tooltips and discoverable content in the new console layouts.
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Topics
#User Adoption#In-App Guidance#Change Management#Post-Implementation