BA-201 · Question #243
Northern Trail Outfitter is eliciting feedback from a small number of key stakeholders within the organization for improvements to the current opportunity pipeline process. One of the stakeholders has
The correct answer is A. Conduct individual interviews to gather input.. Individual interviews eliminate the group dynamics that allow a dominant stakeholder to derail conversations. Each participant can contribute freely and fully without interruption or social pressure, and the BA can gather unfiltered input from every stakeholder. A group brainstor
Question
Northern Trail Outfitter is eliciting feedback from a small number of key stakeholders within the organization for improvements to the current opportunity pipeline process. One of the stakeholders has a tendency to dominate the conversation which takes the group off topic and interfaces with meeting the objective. How should the business analyst collaborate with the key stakeholder's?
Options
- AConduct individual interviews to gather input.
- BConduct a group brainstorming session to generate ideas.
- CConduct a focus group to identify pain points.
How the community answered
(28 responses)- A79% (22)
- B7% (2)
- C14% (4)
Explanation
Individual interviews eliminate the group dynamics that allow a dominant stakeholder to derail conversations. Each participant can contribute freely and fully without interruption or social pressure, and the BA can gather unfiltered input from every stakeholder. A group brainstorming session (B) and a focus group (C) both preserve the group setting where the same domination problem will persist, making it unlikely the BA will get balanced input from all participants.
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