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ADM-201 · Question #60

Ursa Major (UH) is using an approval process. which two statements are correct about this scenario? Choose 2 answers

The correct answer is A. To track the process, UM can use the approval history related list. B. An approval action defines the result of record approval or rejection. Salesforce approval processes offer robust tracking and configurable actions to automate record approvals.

Submitted by zhang_li· Apr 18, 2026Workflow/Process Automation

Question

Ursa Major (UH) is using an approval process. which two statements are correct about this scenario? Choose 2 answers

Options

  • ATo track the process, UM can use the approval history related list.
  • BAn approval action defines the result of record approval or rejection.
  • CUM can use an assignment rule to define the approver for each step in the process.
  • DA delegated approver can reassign approval requests.

How the community answered

(64 responses)
  • A
    94% (60)
  • C
    2% (1)
  • D
    5% (3)

Why each option

Salesforce approval processes offer robust tracking and configurable actions to automate record approvals.

ATo track the process, UM can use the approval history related list.Correct

To track the entire approval process, the Approval History related list provides a comprehensive audit trail, displaying details such as the approver, approval date, status, and any comments, which is critical for compliance and review.

BAn approval action defines the result of record approval or rejection.Correct

An approval action is a predefined task (e.g., field update, email alert, task creation) that is automatically executed when a record is approved, rejected, or recalled at a specific step in the approval process, defining the outcome of the decision.

CUM can use an assignment rule to define the approver for each step in the process.

Assignment rules are used for routing leads and cases, not for defining approvers in an approval process; approvers are designated directly within the approval step configuration.

DA delegated approver can reassign approval requests.

A delegated approver can act on approval requests for their delegator (approve/reject), but they cannot reassign an active approval request to another user; reassignment requires the original approver or an administrator.

Concept tested: Salesforce Approval Process functionality

Source: https://help.salesforce.com/s/articleView?id=sf.approvals_create_steps.htm&type=5

Topics

#approval process#approval actions#approval history#workflow automation

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