ADM-201 Question #60: Real Exam Question with Answer & Explanation

Question

Ursa Major (UH) is using an approval process. which two statements are correct about this scenario? Choose 2 answers

Options

• ATo track the process, UM can use the approval history related list.
• BAn approval action defines the result of record approval or rejection.
• CUM can use an assignment rule to define the approver for each step in the process.
• DA delegated approver can reassign approval requests.

Explanation

Salesforce approval processes offer robust tracking and configurable actions to automate record approvals.

Common mistakes.

• C. Assignment rules are used for routing leads and cases, not for defining approvers in an approval process; approvers are designated directly within the approval step configuration.
• D. A delegated approver can act on approval requests for their delegator (approve/reject), but they cannot reassign an active approval request to another user; reassignment requires the original approver or an administrator.

Concept tested. Salesforce Approval Process functionality

Reference. https://help.salesforce.com/s/articleView?id=sf.approvals_create_steps.htm&type=5

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