ADM-201 · Question #60
Ursa Major (UH) is using an approval process. which two statements are correct about this scenario? Choose 2 answers
The correct answer is A. To track the process, UM can use the approval history related list. B. An approval action defines the result of record approval or rejection. Salesforce approval processes offer robust tracking and configurable actions to automate record approvals.
Question
Ursa Major (UH) is using an approval process. which two statements are correct about this scenario? Choose 2 answers
Options
- ATo track the process, UM can use the approval history related list.
- BAn approval action defines the result of record approval or rejection.
- CUM can use an assignment rule to define the approver for each step in the process.
- DA delegated approver can reassign approval requests.
How the community answered
(64 responses)- A94% (60)
- C2% (1)
- D5% (3)
Why each option
Salesforce approval processes offer robust tracking and configurable actions to automate record approvals.
To track the entire approval process, the Approval History related list provides a comprehensive audit trail, displaying details such as the approver, approval date, status, and any comments, which is critical for compliance and review.
An approval action is a predefined task (e.g., field update, email alert, task creation) that is automatically executed when a record is approved, rejected, or recalled at a specific step in the approval process, defining the outcome of the decision.
Assignment rules are used for routing leads and cases, not for defining approvers in an approval process; approvers are designated directly within the approval step configuration.
A delegated approver can act on approval requests for their delegator (approve/reject), but they cannot reassign an active approval request to another user; reassignment requires the original approver or an administrator.
Concept tested: Salesforce Approval Process functionality
Source: https://help.salesforce.com/s/articleView?id=sf.approvals_create_steps.htm&type=5
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