840-425 Exam Questions

Who are the two primary users of an implementation strategy? (Choose two.)

Which action is the recommended way to mitigate or minimize risks?

Which option describes what a change leader is responsible for?

Which action should be done when you present the business case to stakeholders?

The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way...

You are working on a project to install a new RFID system for a logistics company. Which obstacle to realizing benefits should you expect?

Which option is a nonfinancial impact?

Which option is recommended when you document potential solution options?

Which action should be done to assess training needs?

Which statement explains why a requirement is different than a viewpoint?

How does a business value approach contribute to the sales process?

Which statement about assumptions that are defined when you create the business case is true?

Which statement about customer value chain analysis is true?

Which statement about discovery meetings for larger scope projects is true?

Which statement about why stakeholder analysis for a large initiative can be challenging is true?

You are working on a project to install a new RFID system for a logistics company. Which obstacle to realizing benefits should you expect?

When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?

Which option is included in a business scenario?

Which option best reflects information that must be captured before you create the business case?

Which option describes what extending requirements analysis allows you to do?

Which option describes a reason to document the benefits and risks expected from a business case?

Which statement about how Business Model Canvas diagrams are a useful tool is true?

What is the purpose of a gap analysis?

Which statement about a roadmap is true?

Which approach is recommended when you justify a solution?

Which option is a governance approach for a project?

Which statement describes a benefit of using SWOT analysis?

Which option describes what is used to measure progress against slated target goals?

Which option is an external force that act upon a business environment?

Which step of the Cisco 9 Step Sales Approach to Outcome-Based Selling is where a Memorandum of Understanding is agreed with the customer?

Which two roles must the sales professional fulfill? (Choose two.)

When two options are benefits of a Connected Manufacturing strategy? (Choose two.)

Which step of the Cisco 9 Step Sales Approach to Outcome-Based Selling is where the contract and SLAKPIs are agreed?

Which option describes the win-time-frame which operational managers tend to think in terms of planning?

What are the recommended three steps to mitigate or minimize risks? (Choose three.)

Which option is an indirect finance benefit of the business outcomes safes-based approach?

Which two options are types of external risks the customer faces? (Choose two.)

Which two options are recommended steps for building business acumen? (Choose two.)

How can you gain customer credibility regarding the benefits of the solution proposed?

Which statement about a key performance indicator is true?

Which option is the difference between chargeback and show back?

Which statement describes a risk that is associated with relying on a customer's IT department?

Which two steps are within the ITIL Continual Service Improvement (CSI) seven step process for service improvement?

When option is certified as a challenge when trying to determine outcomes for different industry verticals?

Which two statements are true about the purpose of customer research and analysis? (Choose two.)

Which two options are actions to realize the solution benefits? (Choose two.)

Which two options are reasons why an organization conducts business transformation? (Choose two.)

What are two actions to accomplish during the "unfreeze" phase of Lwein's Model for Change? (Choose Two)

Which tool can determine the lines of business that add value to the customer business?

Which two options are stages of the Benefit Realization Management for realizing benefits? (Choose two.)