Cisco
840-425 · Question #151
What are two actions to accomplish during the "unfreeze" phase of Lwein's Model for Change? (Choose Two)
The correct answer is B. Manage and understand doubts and concerns. C. Create the need for change. See the full explanation below for the reasoning.
Question
What are two actions to accomplish during the "unfreeze" phase of Lwein's Model for Change? (Choose Two)
Options
- ADispel rumors.
- BManage and understand doubts and concerns.
- CCreate the need for change
- DAnchor the changes into the culture.
How the community answered
(28 responses)- A11% (3)
- B82% (23)
- D7% (2)
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