Which option is included in a business scenario?

Question

Options

• Aactivity-based costing used to perform the activities.
• Bpeak, low, and average transaction volumes
• Cbusiness goal, major activities, information used, and interactions among people and
• Dlist of recommended technology products, to provide automation and reduce costs

• A
  2% (1)
• B
  3% (2)
• C
  94% (59)
• D
  2% (1)

Explanation

Option C is correct because a business scenario is a structured narrative that captures the essential context of how a business operates - it documents the business goal (why the work matters), major activities (what gets done), information used (what data flows through), and interactions among people (who does what with whom). This makes it a holistic picture of a business situation, not a technical or financial analysis.

Why the distractors are wrong:

• A describes activity-based costing, which is an accounting/cost management technique - useful in financial analysis, not a component of a business scenario.
• B (peak, low, average transaction volumes) belongs to a workload characterization or capacity planning document, not a business scenario.
• D (recommended technology products) is the output of a technology assessment or vendor recommendation - it's prescriptive and solution-focused, while a business scenario is descriptive of the current or desired business context.

Memory tip: Think of a business scenario as answering "Who does What, Why, and with What information?" - Goal (Why), Activities (What), Information (What data), Interactions (Who). If an answer involves numbers, costs, or technology products, it belongs somewhere else.

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