Refer to the exhibit. What is the problem with this RACI example?

The correct answer is D. Too many people are accountable for this task. In a RACI chart, which stands for Responsible, Accountable, Consulted, and Informed, the best practice is to have only one person accountable for each task to ensure clear ownership and avoid confusion. The image shows that three different stakeholders (Stakeholders 2, 4, and…

Cisco Customer Success Management Framework

Question

Exhibit

Options

AEvery task should have four people consulted.
BNo one has multiple roles.
CMore stakeholders should be involved.
DToo many people are accountable for this task.

How the community answered

(31 responses)

A
6% (2)
B
16% (5)
C
3% (1)
D
74% (23)

Explanation

In a RACI chart, which stands for Responsible, Accountable, Consulted, and Informed, the best practice is to have only one person accountable for each task to ensure clear ownership and avoid confusion. The image shows that three different stakeholders (Stakeholders 2, 4, and 6) are marked as accountable (`A') for Project Task 1, which is not recommended as it can lead to accountability issues and dilute the clarity of who is ultimately answerable for the task's

Topics

#RACI matrix#accountability#stakeholder management

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