820-605 · Question #87
Which role within a Customer Success organization acts as a single contact point for a customer across multiple technologies?
The correct answer is C. Customer Success Manager. The role within a Customer Success organization that acts as a single contact point for a customer across multiple technologies is the Customer Success Manager. They are responsible for overseeing the customer's journey with the company's products and ensuring they achieve…
Question
Which role within a Customer Success organization acts as a single contact point for a customer across multiple technologies?
Options
- ADelivery Team
- BAccount Manager
- CCustomer Success Manager
- DCustomer Success Specialist
How the community answered
(51 responses)- A4% (2)
- B2% (1)
- C92% (47)
- D2% (1)
Explanation
The role within a Customer Success organization that acts as a single contact point for a customer across multiple technologies is the Customer Success Manager. They are responsible for overseeing the customer's journey with the company's products and ensuring they achieve their desired outcomes.
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