Avaya
6211 · Question #44
Which type of dialing is it when the outbound call is made automatically after presentation to the agent?
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Implementing Multimedia Routing and Agent Workflow
Question
Which type of dialing is it when the outbound call is made automatically after presentation to the agent?
Options
- AProgressive dialing
- BPredetermined dialing
- CPredictive dialing
- DPreview dialing
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Topics
#predictive dialing#outbound dialing modes#automatic dialing#outbound campaigns