Avaya
6211 · Question #42
6211 Question #42: Real Exam Question with Answer & Explanation
Sign in or unlock 6211 to reveal the answer and full explanation for question #42. The question stem and answer options stay visible for context.
Question
When analyzing life cycle of a Web Chat contact in Avaya Aura® Contact Center: Step 1 states the Contact Center Multimedia receives contacts from the External Web server through the Contact Center Multimedia Web services, Step 2 states that the Web services provide a Java API that enables contacts to be written into the Contact Center Multimedia database, retrieved from the database, and have their status queried. What is Step 3 in the life cycle of a Web Chat contact in Avaya Aura® Contact Center?
Options
- ACustomized Web pages, displays to the customer.
- BA set of sample pages is distributed with Contact Center Multimedia to provide Java Server
- CCustomized Web pages, with customized look and feel, and business logic must be created by
- DThe External Web server determines the skillset and priority assigned to the contact.
Unlock 6211 to see the answer
You've previewed enough free 6211 questions. Unlock 6211 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.