Avaya
6211 · Question #25
A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
The correct answer is D. It is loaded on the Contact Center Multimedia (CCMM) server database where it creates. https://downloads.avaya.com/css/P8/documents/100093170
Implementing Multimedia Routing and Agent Workflow
Question
A Contact Center Supervisor is creating an outbound campaign. Where is the outbound campaign loaded?
Options
- AIt is loaded on external database.
- BIt is loaded on the Communication Control Toolkit (CCT) database where it creates contacts
- CIt is loaded on the Contact Center Manager Server (CCMS) database where it creates
- DIt is loaded on the Contact Center Multimedia (CCMM) server database where it creates
How the community answered
(61 responses)- A7% (4)
- B3% (2)
- C15% (9)
- D75% (46)
Explanation
Topics
#outbound campaign#CCMM database#campaign management#supervisor
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