Avaya
6211 · Question #24
Which Avaya Aura® Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?
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Avaya Aura Contact Center Multimedia Architecture
Question
Which Avaya Aura® Contact Center component manages all media processing for the contact center including playing messages and collecting DTMF digits?
Options
- AAvaya Aura® Media Server (AAMS)
- BContact Center Manager Server (CCMS)
- CSIP
- DCommunication Control Toolkit (CCT)
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Topics
#Avaya Aura Media Server#DTMF#media processing#AAMS