Avaya
6211 · Question #67
6211 Question #67: Real Exam Question with Answer & Explanation
The correct answer is A. It is used to administer Avaya Aura® Agent Desktop (AAAD) and to monitor Agent. https://support.avaya.com/public/downloadFile.jsp?file=/resources/sites/AVAYA/content/live/SOL UTIONS/220000/SOLN220899/en_US/NN44400- 210_04.01_Planning_and_Engineering_November_2012.pdf
Question
Which statement about the web-based Contact Center Multimedia (CCMM) Multimedia Administration client is true?
Options
- AIt is used to administer Avaya Aura® Agent Desktop (AAAD) and to monitor Agent
- BIt helps with implementing CTI for installed and browser-based client integrations.
- CIt provides administrative and management capabilities for CCMM resources.
- DIt allows an SDK for developers to design custom Computer Telephony Integration (CTI)
Explanation
https://support.avaya.com/public/downloadFile.jsp?file=/resources/sites/AVAYA/content/live/SOL UTIONS/220000/SOLN220899/en_US/NN44400- 210_04.01_Planning_and_Engineering_November_2012.pdf
Community Discussion
No community discussion yet for this question.