Avaya
6211 · Question #17
6211 Question #17: Real Exam Question with Answer & Explanation
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Question
Which Avaya Aura® Contact Center component expands the contact center to manage internet- based contacts such as email and Web communications?
Options
- AContact Center Manager Server (CCMS)
- BAvaya Agent Desktop (AAD)
- CContact Center Multimedia (CCMM)
- DContact Center Manager Administration (CCMA)
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