Avaya
6211 · Question #63
Refer to the exhibit. You are creating an Advanced Screenpop in the wizard and have configured where the screenpop will launch (highlighted in the box). Where will the screenpop launch as shown in the
The correct answer is A. Launch the screenpop internally in the tab of the Agent Desktop. https://downloads.avaya.com/css/P8/documents/101059073
Implementing Multimedia Routing and Agent Workflow
Question
Refer to the exhibit. You are creating an Advanced Screenpop in the wizard and have configured where the screenpop will launch (highlighted in the box). Where will the screenpop launch as shown in the exhibit?
Exhibit
Options
- ALaunch the screenpop internally in the tab of the Agent Desktop
- BLaunch the screenpop externally on the user's browser
- CLaunch the screenpop externally in the agent's Conferencing software
- DLaunch the screenpop internally in the initial screen of the Agent Desktop
How the community answered
(25 responses)- A80% (20)
- B8% (2)
- C8% (2)
- D4% (1)
Explanation
Topics
#screenpop#Agent Desktop#Advanced Screenpop#wizard configuration
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