Cisco
500-442 · Question #46
500-442 Question #46: Real Exam Question with Answer & Explanation
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Question
How does Precision Queue allow callers to reach an Agent that is different from Skill groups?
Options
- Athe number of calls the agent has taken
- BThe Weight of the attribute: Precision Queues evaluate the attributes assigned to agents, such
- Cthe agent with the Most Attributes
- DLongest Available
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