Cisco
500-442 · Question #23
Which microapp is used to gather information from the caller?
The correct answer is C. Get Digits microapp. This microapp is designed to collect input in the form of digits entered by the caller, typically used for gathering information like account numbers or PINs.
Configure Call Flow and Agent Workflow
Question
Which microapp is used to gather information from the caller?
Options
- APlay Digit microapp
- BPlay Media microapp
- CGet Digits microapp
- DGet Speech microapp
How the community answered
(23 responses)- A4% (1)
- C87% (20)
- D9% (2)
Explanation
This microapp is designed to collect input in the form of digits entered by the caller, typically used for gathering information like account numbers or PINs.
Topics
#CVP microapps#Get Digits#IVR input#caller interaction
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