What are two default CCB VXML applications that could be modified? (Choose two.)

The correct answer is A. CallbackEntry: This application handles the initial interaction with callers when they choose to E. CallbackQueue: This application manages the queuing logic for callbacks, ensuring that. In the context of Cisco Customer Voice Portal (CVP), two default Call Studio VXML applications that could be modified are: use a callback feature, collecting necessary information and initiating the callback process. callback requests are processed in an orderly manner and…

Configure Call Flow and Agent Workflow

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Options

ACallbackEntry: This application handles the initial interaction with callers when they choose to
Bcvp_ccb-vxml.tcl
CCallback Engine
DBillingQueue
ECallbackQueue: This application manages the queuing logic for callbacks, ensuring that

How the community answered

(30 responses)

A
87% (26)
B
7% (2)
C
3% (1)
D
3% (1)

Explanation

In the context of Cisco Customer Voice Portal (CVP), two default Call Studio VXML applications that could be modified are: use a callback feature, collecting necessary information and initiating the callback process. callback requests are processed in an orderly manner and according to predefined rules and

Topics

#CCB#VXML applications#CallbackEntry#CallbackQueue

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