220-802 Exam Questions

Which of the following allows a Windows 7 remote user to edit a file offline then automatically update the changes when back in the office?

Which of the following locations would a technician use to add a Windows 7 computer to a domain?

Which of the following is the default directory for User Profiles in Windows 7?

Which of the following is the default location for Fonts in Windows 7?

A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker? (Select TWO).

User profiles in Windows 7 are stored in which of the following locations?

Which of the following is the default location for the User profiles folder in Windows 7?

Which of the following is the correct path to add new local user accounts to a Windows 7 computer?

Which of the following is a common location of the CMOS battery in a laptop?

Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?

A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Sel...

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the...

A technician needs to ping a client's machine that the technician is working on, to ensure that the network card is functioning correctly. Which of the following IP addresses shoul...

Which of the following are encrypted protocols? (Select TWO).

Computers on the network are frequently infected with viruses, malware, worms and Trojans. Which of the following should Mike, a technician, update automatically to prevent future...

In which of the following locations is the fonts folder stored in the Windows OS?

Which of the following provides Bob, a technician, with the GREATEST security?

Which of the following commands is used to duplicate a directory from one location to another?

A user is having difficulty installing a program in Windows Vista, as the computer appears to stall prior to the installation. Which of the following is the BEST choice of why this...

Which of the following ports will have to be forwarded to allow an RDP connection to a specific machine?

A user states that every print job submitted to a local printer prints out random characters. Which of the following steps would MOST likely resolve the problem?

A technician is attempting to install a RAID 1 configuration. Which of the following is the MINIMUM amount of disks that can be used to create a RAID 1 array?

A technician is attempting to install a RAID 5 configuration. Which of the following is the MINUMUM amount of disks that can be used to create a RAID 5 array?

A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. This drive is only used to store data. The user adds a second 100GB hard drive and wants to...

Mike, a technician, is getting ready to upgrade the graphics card in a customer's computer with a performance PCIe graphics card. The customer has verified that she has a 16x PCIe...

A technician is replacing a processor in a workstation. After installation, the workstation starts up and immediately shuts down; the technician tries to start the workstation seve...

Which of the following is the correct socket type for a Pentium 4 processor?

Which of the following is an advantage of installing a 64-bit processor versus a 32-bit processor?

When disassembling a laptop Mike, a technician, should do which of the following?

In which of the following logs are messages related to successful and failed logon attempts contained?

Which of the following is used to assign a computer to a specific network segment?

A technician needs a wireless access point to cover most of the office. Which of the following should the technician perform FIRST to achieve this?

A user can receive email but cannot send email with the email client software. Which of the following protocols is incorrectly configured?

Which of the following will allow a technician to extend a partition?

A technician has discovered two PCs with the same name being used on the network. Which of the following BEST describes what has been happening and how to resolve the problem?

A night shift employee constantly fails to logoff at the end of their shift. The employee on the next shift regularly does not bother to log in because they are not prompted to do...

A technician has just updated a user's PC to Windows 7 and connected to a network printer through a print server. After finishing, the user reports that the printer will not print....

A technician needs to sanitize a hard drive for reuse. Which of the following would be the EASIEST for the technician to perform?

A user is reporting that they can no longer view their laptop on the projector. Which of the following would MOST likely fix this issue?

A user in a large corporation reports that they cannot burn a DVD on their Windows 7 Ultimate laptop; they have never burned a DVD on this laptop before. Which of the following wou...

A technician has found bad sectors on a hard drive. Which of the following command line tools could MOST likely remap bad sectors to fix this hard drive issue?

Which of the following methods provides digital security?

A client is running Windows 7 Ultimate and has a requirement to run a program that only runs under Windows XP. Which of the following could the client utilize?

Windows Virtual PC is intended to run on which of the following Operating Systems?

A manager needs to have remote access to the main office at all times. Which of the following is the BEST setup?

Despite objections, the Chief Executive Officer (CEO) wanted all managers to have administrator rights to their workstations. After a few months, the CEO was replaced. A technician...

A technician receives a call late in the evening that employees of a small business cannot access the company's remote access server. The technician cannot get a response from the...

A company would like to prevent commonly known social engineering risks. Which of the following would help mitigate these risks?

A technician installs a new graphics card that supports high resolutions. The technician sets the resolution to the highest setting and then the monitor displays no video. The tech...

A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of `disk not found'. Which of the following is the M...