220-802 · Question #503
A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of `disk not found'. Which of the following is the MOST likely cause?
The correct answer is A. The jumper is set to master on the newly installed hard drive. On IDE (PATA) connections, only one drive per channel can be designated as 'Master.' The original drive was almost certainly already configured as Master. When the new drive is also jumpered to Master, both drives conflict for the same role, causing the BIOS to be unable to…
Question
A technician installs another IDE hard drive for more storage space and now when the workstation boots up it displays a message of `disk not found'. Which of the following is the MOST likely cause?
Options
- AThe jumper is set to master on the newly installed hard drive.
- BThe jumper is set to cable select on the newly installed hard drive.
- CThe new hard drive is faulty.
- DThe operating system is corrupt.
How the community answered
(40 responses)- A95% (38)
- B3% (1)
- C3% (1)
Explanation
On IDE (PATA) connections, only one drive per channel can be designated as 'Master.' The original drive was almost certainly already configured as Master. When the new drive is also jumpered to Master, both drives conflict for the same role, causing the BIOS to be unable to properly identify the boot drive - resulting in a 'disk not found' error. The fix is to set the new drive's jumper to 'Slave.' Cable Select (B) allows the cable position to determine master/slave and would not inherently cause a conflict. A faulty drive (C) is possible but unlikely as the most common cause. A corrupt OS (D) would typically produce a different error and is unrelated to adding a second drive.
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