CompTIA
220-802 · Question #463
220-802 Question #463: Real Exam Question with Answer & Explanation
The correct answer is A: The computer has locked up. A system with HDD LED activity but a frozen, unresponsive mouse and keyboard describes a classic system lockup or hang condition.
Question
Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
Options
- AThe computer has locked up
- BWindows Update is running
- CThe computer is in Safe Mode
- DThe reset button is stuck
Explanation
A system with HDD LED activity but a frozen, unresponsive mouse and keyboard describes a classic system lockup or hang condition.
Common mistakes.
- B. Windows Update running in the background may slow the system but does not fully prevent mouse movement or keyboard input from being processed.
- C. Safe Mode is a reduced-driver boot state but still provides full mouse and keyboard functionality to the user.
- D. A stuck reset button would continuously reboot the system rather than leaving it frozen with an active HDD LED.
Concept tested. Identifying system lockup symptoms in Windows
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