A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Select TWO).

A successful ping proves the network cable is connected and the printer is reachable on the network, ruling out an unplugged cable.

Low toner may degrade print quality or trigger a warning, but it generally does not prevent the printer from printing at all.

An incorrect gateway would prevent communication across subnets, but a successful ping from the same subnet confirms basic IP reachability regardless of the gateway setting.

If the printer has no paper loaded, it will accept the print job into its queue but cannot produce output, making it appear non-functional even though connectivity is fine.

The print spooler is the Windows service that manages the queuing and dispatching of print jobs; if it is stopped or corrupted, documents will not be sent to the printer even though the network path is reachable.