220-802 · Question #500
A technician receives a call late in the evening that employees of a small business cannot access the company's remote access server. The technician cannot get a response from the server or the…
The correct answer is B. Move the router to a physically secure location. Because the router was physically unplugged by an unauthorized person, the correct fix is to place the router in a secured, access-controlled location to prevent future physical tampering.
Question
A technician receives a call late in the evening that employees of a small business cannot access the company's remote access server. The technician cannot get a response from the server or the router at the site. Upon gaining access to the physical site, the technician discovers the router unplugged from the power source. Which of the following should be implemented to reduce the chance of this happening again?
Options
- APlug the router into an uninterruptable power supply.
- BMove the router to a physically secure location.
- CInstall security cameras to monitor the router.
- DOutsource the remote access service to a third party.
How the community answered
(55 responses)- A11% (6)
- B82% (45)
- C2% (1)
- D5% (3)
Why each option
Because the router was physically unplugged by an unauthorized person, the correct fix is to place the router in a secured, access-controlled location to prevent future physical tampering.
A UPS protects against power outages and surges, not against deliberate physical disconnection of the power cable.
Relocating the router to a locked server room or wiring closet eliminates the physical access that allowed someone to unplug it in the first place, directly addressing the root cause. Physical security of network infrastructure is a foundational principle that prevents outages caused by deliberate or accidental interference.
Security cameras can record an incident after the fact but do not prevent unauthorized access to the router.
Outsourcing remote access does not secure the physical router at the site and introduces unnecessary cost and complexity for a preventable problem.
Concept tested: Physical security of network infrastructure
Source: https://www.cisa.gov/topics/physical-security
Topics
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