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CompTIA

220-1202 · Question #104

A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information: Battery charge: 25% Battery health: 90% Hotspot: On Mobile…

The correct answer is A. The device is running out of free space. The device is running out of free space, which can cause performance issues as the operating system and applications require available storage to function properly.

Submitted by kwame.gh· Mar 30, 2026Software Troubleshooting

Question

A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:

Battery charge: 25% Battery health: 90% Hotspot: On Mobile reception: ||| Roaming: Off Used space: 63.76GB/64GB Which of the following is the cause of the issue?

Options

  • AThe device is running out of free space
  • BThe battery health is low
  • CThe phone is not sufficiently charged
  • DThe hotspot is degrading the performance
  • EToo many applications are open

How the community answered

(30 responses)
  • A
    43% (13)
  • B
    17% (5)
  • C
    7% (2)
  • D
    3% (1)
  • E
    30% (9)

Explanation

The device is running out of free space, which can cause performance issues as the operating system and applications require available storage to function properly.

Topics

#Smartphone troubleshooting#iOS performance issues#Device storage management#Mobile device diagnostics

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