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220-1202 · Question #104
220-1202 Question #104: Real Exam Question with Answer & Explanation
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Submitted by kwame.gh· Mar 30, 2026Software Troubleshooting
Question
A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information: Battery charge: 25% Battery health: 90% Hotspot: On Mobile reception: ||| Roaming: Off Used space: 63.76GB/64GB Which of the following is the cause of the issue?
Options
- AThe device is running out of free space
- BThe battery health is low
- CThe phone is not sufficiently charged
- DThe hotspot is degrading the performance
- EToo many applications are open
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Topics
#Smartphone troubleshooting#iOS performance issues#Device storage management#Mobile device diagnostics