CompTIA
220-1202 · Question #136
A technician follows the proper procedure for malware removal on an infected computer. However, the technician is unable to remove all the malware and decides to reload the OS. Which of the…
The correct answer is D. Clean install. A clean install removes the current OS and all existing data, ensuring all malware is eliminated from the system.
Submitted by deeparc· Mar 30, 2026Software Troubleshooting
Question
A technician follows the proper procedure for malware removal on an infected computer. However, the technician is unable to remove all the malware and decides to reload the OS. Which of the following should the technician select?
Options
- AVersion upgrade
- BSystem restore
- COS repair
- DClean install
How the community answered
(39 responses)- A18% (7)
- B8% (3)
- C3% (1)
- D72% (28)
Explanation
A clean install removes the current OS and all existing data, ensuring all malware is eliminated from the system.
Topics
#Malware removal#OS installation#Troubleshooting
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