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CompTIA

220-1202 · Question #35

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the…

The correct answer is A. Event Viewer. Event Viewer logs system, application, and service events, including errors and warnings when a service stops unexpectedly. Reviewing these logs provides detailed error codes and messages that help identify the root cause of the service interruptions.

Submitted by devops_kid· Mar 30, 2026Software Troubleshooting

Question

A technician is troubleshooting an issue in which a service runs momentarily and stops at certain points in the process. The technician needs to determine the root cause of this issue. Which of the following tools should the technician use?

Options

  • AEvent Viewer
  • BTask Manager
  • CInternet Options
  • DProcess Explorer

How the community answered

(51 responses)
  • A
    65% (33)
  • B
    20% (10)
  • C
    12% (6)
  • D
    4% (2)

Explanation

Event Viewer logs system, application, and service events, including errors and warnings when a service stops unexpectedly. Reviewing these logs provides detailed error codes and messages that help identify the root cause of the service interruptions.

Topics

#Service troubleshooting#Event Viewer#System logs

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