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220-1202 · Question #215

220-1202 Question #215: Real Exam Question with Answer & Explanation

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Submitted by devops_kid· Mar 30, 2026Software Troubleshooting

Question

A user reports that their internally hosted CRM application splash screen attempts to load, pauses for a few seconds, and then disappears. A technician installs the application software on their computer and is able to recreate the issue. When checking the application logs, the technician sees the following: Windows could not start the CRM Service on Local Computer 10169. The service did not start due to a log-on failure. Which of the following would most likely cause this issue?

Options

  • AThe user typed their account password incorrectly.
  • BThe bandwidth available is insufficient to run the application.
  • CVLAN settings are blocking communication to the hosted application.
  • DThe LDAP service account used by the service is disabled.
  • EThe computer does not meet minimum hardware specifications.

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Topics

#Service accounts#Application troubleshooting#Windows services#LDAP
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