CompTIA
220-1202 · Question #152
A technician is installing a cloud-based productivity suite and keeps getting an error message stating that the installation is unavailable. Which of the following troubleshooting steps should the…
The correct answer is C. Checking the license device limit. The technician should first check the license device limit, as exceeding the allowed number of installations can prevent the cloud-based productivity suite from being installed.
Submitted by klara.se· Mar 30, 2026Software Troubleshooting
Question
A technician is installing a cloud-based productivity suite and keeps getting an error message stating that the installation is unavailable. Which of the following troubleshooting steps should the technician try first?
Options
- AReinstalling the productivity suite
- BDownloading an open-source alternative
- CChecking the license device limit
- DUpdating the device OS
How the community answered
(26 responses)- A4% (1)
- B19% (5)
- C69% (18)
- D8% (2)
Explanation
The technician should first check the license device limit, as exceeding the allowed number of installations can prevent the cloud-based productivity suite from being installed.
Topics
#Cloud applications#Software installation#Software licensing#Troubleshooting
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