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220-1202 · Question #103
220-1202 Question #103: Real Exam Question with Answer & Explanation
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Submitted by javi_es· Mar 30, 2026Software Troubleshooting
Question
Performance on a user's smartphone is degrading. Applications take a long time to start, and switching between windows also takes a long time. Which of the following diagnostic steps should a mobile technician take first?
Options
- ARestore the phone to factory settings
- BRestart the phone
- CCheck the phone's battery state
- DUninstall unneeded applications
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Topics
#Mobile troubleshooting#Smartphone performance#System restart