220-1202 · Question #102
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software to remove a detected threat. The user has been clicking the "X" button in the window frame…
The correct answer is D. Verify the current status and settings of protection measures. The user should verify the current status and settings of legitimate protection measures to determine if the pop-ups are real or part of a scam or malware infection, instead of clicking "OK" or taking drastic measures.
Question
A Windows 11 Home device is receiving constant pop-ups about an urgent need to update antivirus software to remove a detected threat. The user has been clicking the "X" button in the window frame but it always reappears. The pop-up includes an "OK" button to install the update and remove the threat. Which of the following should the user do next?
Options
- AClick the "OK" button to install the update
- BReinstall the Windows Operating System
- CRun System File Checker
- DVerify the current status and settings of protection measures
How the community answered
(36 responses)- A6% (2)
- B11% (4)
- C22% (8)
- D61% (22)
Explanation
The user should verify the current status and settings of legitimate protection measures to determine if the pop-ups are real or part of a scam or malware infection, instead of clicking "OK" or taking drastic measures.
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