220-1201 Exam Questions

A technician receives complaints that a network fileshare is slow and now unavailable. The server is powered on and accessible via RDP. What should the technician check next?

A company is installing a new shared printer for all employees. Some managers need to print sensitive HR material, and the company does not want to purchase separate printers. Whic...

A user's laptop is projecting an image upside down when connected to a ceiling-mounted projector. Which of the following should the technician do to best resolve the issue?

Which of the following will most likely be used in a testing environment to execute unauthorized or experimental code without affecting production systems?

A user experiences intermittent Wi-Fi performance issues only in their office. Nearby RJ45 ports do not provide connectivity, but the user connects fine in other campus areas. AP c...

An administrator is helping a new employee configure email on a smartphone. The employee also needs access to a shared mailbox. Which is the best email client for this situation?

An office manager must scan a 300-page contract quickly. They are worried about scanning each page one at a time. Which feature will speed up the process?

Which DNS record is used by DMARC to verify the authenticity of email servers?

A user reports intermittent Wi-Fi issues in an open office. Other users are not affected. What is the most likely cause?

A user reports that scanned or copied pages from an MFP show vertical lines down the page. The printer processes print jobs correctly. What should the technician do?

Which of the following are radio frequency connections? (Choose two.)

A company will retire a legacy application in one year but wants to decommission the physical environment now. Which migration method is best?

An organization upgrades all desktops to Windows 11 and must ensure protection from malicious software at startup. Which option should be enabled?

A company implements a new policy that prohibits users from installing unapproved applications on corporate tablets. Which of the following should the technician use to enforce thi...

After a user builds their first PC, the user needs to install the operating system from a USB drive. Which of the following should the user configure next?

An administrator is configuring a SOHO network. The network scope requires static IP addresses for printers. Which of the following must the administrator set manually? (Choose two...

Which of the following characteristics differentiates DDR4 RAM from DDR3 RAM?

A company is separating its accounting department's network from its customer service department's network. Which of the following will accomplish this task?

The Chief Information Security Officer asks a technician to inventory desktop PCs to determine which ones meet the requirements for Secure Boot. The technician must also configure...

A user reports that they cannot get their laptop to work with a video projector connected with an HDMI cable. The projector is turned on, the HDMI cable is securely connected on bo...

Which of the following internet connection types is primarily used for high-speed internet access in rural areas where traditional broadband services are unavailable?

A user's laptop keyboard is distorted and is no longer flat. Which of the following components most likely failed?

A consultant is assessing the wireless configurations for a small office. The existing equipment uses WEP encryption and operates on the default channel. The office is in a crowded...

A small company recently added VoIP through its ISP. Users report intermittent call quality issues during peak hours. Which of the following steps should the IT administrator take...

A customer is using port 110 for email. However, the customer wants to upgrade to a more secure connection that automatically synchronizes with the server. Which of the following s...

Which of the following cable types must be used when running copper network cable through a suspended ceiling that is used for air ventilation?

A technician upgrades a CPU heat sink with a higher-performing model. While stress testing the computer, the technician finds that the CPU temperatures have drastically increased....

Which of the following best describes a Type 2 hypervisor?

An employee requires a workstation with three high-end graphics cards to render 3-D models. A technician must choose a power supply that meets the power requirements for the compon...

Which of the following tools will a technician most likely use to identify an unlabeled network connection?

A healthcare facility is printing government documents on preprinted forms. The output has shifted downward on the paper and the printed data is not aligned with the blank spaces o...

A computer training institute needs to implement multiple VLANs that must: - Connect to each other with minimum hardware - Communicate traffic at wire speed Which of the following...

A user's smartphone frequently disconnects from Wi-Fi networks, particularly in crowded areas like airports and coffee shops. The user also notices that their device shows a lower...

Which of the following should a technician create to assign a permanent IP address to a PC using DHCP?

A small business is growing and wants to scale its computing capacity. The business wants to continue using on-site equipment until it is EOL. The solution must be able to share da...

Which of the following describes an environment in which virtual machines are hosted on premises and in a cloud?

A user with a home office wants to add additional devices to the existing internet service while maintaining minimal cost and administration. Which of the following provides the ne...

A technician is manually configuring network settings on a user's computer to route network traffic to a newly deployed firewall. Which of the following should the technician chang...

Which of the following will most likely be installed in an NVMe port on the motherboard of a desktop PC?

Which of the following wireless frequency ranges involves the use of channels 1, 6, and 11?

Which of the following types of RAM is most likely used in data centers and in high-performance machines?

Some users are unable to access their workstations. An administrator runs ipconfig on one of the workstations and sees the following: The administrator runs the following command a...

Which of the following should a technician check when the display of a computer is flickering?

Marketing department users report network performance degradation in the morning and early afternoon, but sales and customer service department users do not report any issues. All...

A technician is unable to join a computer to the domain. The technician runs ipconfig and gets the following output: Which of the following is the most likely cause?

A user receives an error when installing a new email app on their phone. Technician verifies OS is updated and app is supported. What should the technician check next?

Which of the following internet connection types will most likely experience interference from rain?

While using a laptop and Bluetooth headset for conference calls, a user notices intermittent sound issues. The user frequently walks between office rooms during the calls, leaving...

A technician installs an external camera on a user's laptop. When loading meeting software, the video preview shows a blank screen. What should the technician do next?

Which cloud characteristic allows local folders to contain updates made by users or other devices?