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220-1201 · Question #384

A healthcare facility is printing government documents on preprinted forms. The output has shifted downward on the paper and the printed data is not aligned with the blank spaces on the forms. Which…

The correct answer is C. Check the orientation settings of the printer. When printed content is shifted and no longer aligns with preprinted form fields, the most common cause is incorrect page orientation or layout settings. Verifying and correcting the printer’s orientation settings ensures the print job aligns properly with the preprinted areas.

Submitted by luis.pe· Mar 30, 2026Hardware and Network Troubleshooting

Question

A healthcare facility is printing government documents on preprinted forms. The output has shifted downward on the paper and the printed data is not aligned with the blank spaces on the forms. Which of the following should a technician do first?

Options

  • AVerify that the correct paper type is loaded into the tray.
  • BMake sure that PostScript drivers are being used.
  • CCheck the orientation settings of the printer.
  • DEnsure that the pickup rollers are firmly gripping the paper.

How the community answered

(35 responses)
  • A
    6% (2)
  • B
    9% (3)
  • C
    83% (29)
  • D
    3% (1)

Explanation

When printed content is shifted and no longer aligns with preprinted form fields, the most common cause is incorrect page orientation or layout settings. Verifying and correcting the printer’s orientation settings ensures the print job aligns properly with the preprinted areas.

Topics

#Printer troubleshooting#Print alignment#Printer settings

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