220-1201 · Question #354
A technician receives complaints that a network fileshare is slow and now unavailable. The server is powered on and accessible via RDP. What should the technician check next?
The correct answer is A. RAID array status. The fileshare performance has degraded from slow to unavailable, while the server itself remains remotely accessible via RDP. This indicates a problem with the storage system rather than network connectivity to the server itself or basic server operation. A failed or degraded…
Question
A technician receives complaints that a network fileshare is slow and now unavailable. The server is powered on and accessible via RDP. What should the technician check next?
Options
- ARAID array status
- BData backup integrity
- CNetwork connectivity
- DAvailable memory
How the community answered
(18 responses)- A56% (10)
- B6% (1)
- C28% (5)
- D11% (2)
Explanation
The fileshare performance has degraded from slow to unavailable, while the server itself remains remotely accessible via RDP. This indicates a problem with the storage system rather than network connectivity to the server itself or basic server operation. A failed or degraded RAID array can cause a gradual slowdown and eventual failure of disk access, leading to the observed symptoms. Checking the RAID status is the most logical next step to pinpoint the storage issue.
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