SPHR Exam Questions
288 real SPHR exam questions with expert-verified answers and explanations. Page 3 of 6.
- Question #101Business Management & Strategy
To be most effective in supporting an organization's objectives, HR must participate in developing the organization's:
HR strategystrategic planningbusiness alignmentHR role - Question #102Human Resource Development
The use of real task behaviors makes training more relevant and assists in:
transfer of learningtraining designtask-based learninginstructional methods - Question #103Total Rewards
The most important goal in designing a compensation management system is to:
compensation designstrategic alignmentpay structureorganizational fit - Question #104Global HR
An advantage of using cross-functional teams in a global environment is that:
cross-functional teamsgroupthinkglobal collaborationteam dynamics - Question #105Human Resource Development
The most effective sales performance evaluation process includes:
performance metricssales evaluationperformance managementKPIs - Question #106Total Rewards
Which of the following is the most compelling reason to use noncash rewards?
noncash rewardsemployee motivationincentive designreward psychology - Question #107Employee & Labor Relations
When introducing an internal climate assessment, HR's primary role is to ensure leaders are:
climate assessmentchange managementleadership commitmentorganizational culture - Question #108Workforce Planning & Employment
What is the best strategy for an organization with a high percentage of retirement-eligible leaders?
succession planningretirement riskleadership pipelineworkforce strategy - Question #109Employee & Labor Relations
Which of the following is the most important employee retention planning step in mergers and acquisitions (MandA)?
mergers and acquisitionschange managementemployee retentionorganizational transition - Question #110Risk Management
The most important component in an effective crisis management plan is that it be designed for:
crisis managementbusiness continuityflexible decision-makingrisk planning - Question #111Workforce Planning & Employment
The most important HR benefit of building and maintaining a strong corporate reputation is:
employer brandingcorporate reputationtalent acquisitionemployee retention - Question #112Business Management & Strategy
The results of a SWOT analysis allow the organization to focus on:
SWOT analysisstrategic planningenvironmental scanningbusiness opportunities - Question #113Employee & Labor Relations
Which of the following processes is the LEAST likely to be used in a non-union environment?
dispute resolutionarbitrationnon-union environmentgrievance procedures - Question #114Workforce Planning & Employment
In what succession plan approach are three or more potential candidates identified, all with various levels of readiness for promotion?
talent poolsuccession planningreadiness assessmentleadership pipeline - Question #115Business Management & Strategy
The cost of living in the Silicon Valley of California has made it difficult for educational institutions to recruit teachers. This is because teachers cannot typically afford the...
SWOT analysisexternal threatslabor marketrecruitment barriers - Question #116Total Rewards
One way to ensure the proper assignment of points to compensable factors is to:
job evaluationcompensable factorspoint-factor methodpay structure - Question #117Employee & Labor Relations
In a unionized setting, a tripartite arbitration panel normally includes:
tripartite arbitrationlabor arbitrationunion representationdispute resolution - Question #118Total Rewards
Which of the following is the best initial step to ensure internal pay equity when changing an organization's compensation structure?
internal pay equityjob analysiscompensation structurepay redesign - Question #119Total Rewards
A reward system is most effective when it:
reward system designstrategic alignmentorganizational culturetotal rewards strategy - Question #120Risk Management
A best practice when addressing compliance with the Sarbanes-Oxley Act of 2002 is to:
Sarbanes-Oxley Actfinancial compliancecorporate governancewhistleblower protection - Question #121Workforce Planning & Employment
Identifying an organization's Knowledge, Skills, and Abilities (KSAs) allows HR to:
KSA analysisstaffing needsworkforce planninghuman capital planning - Question #122Workforce Planning & Employment
While going through a merger, what is the best way to retain employees with critical skill sets?
retention bonusesmerger integrationtalent retentioncritical skills - Question #123Business Management & Strategy
One reason for an organization to include social responsibility as part of its talent strategy is to:
corporate social responsibilitytalent strategyemployee engagementretention - Question #124Workforce Planning & Employment
Which of the following are the most critical factors that indicate an internal promotion policy is needed? (Select TWO options.)
internal promotion policyunemployment ratejob proficiencystaffing strategy - Question #125Human Resource Development
Which of the following performance appraisal techniques includes written statements about an employee's effective and ineffective behaviors?
critical incident methodperformance appraisalbehavioral assessmentperformance management - Question #126Risk Management
Enterprise risk management (ERM) has which two characteristics?
enterprise risk managementERMrisk identificationrisk assessment - Question #127Total Rewards
An employee accepts a counteroffer after submitting a notice of resignation. Which of the following are the possible disadvantages to the organization? (Select THREE options.)
counterofferpay inequityretentioncompensation strategy - Question #128Employee & Labor Relations
The most important outcome of increased employee commitment is:
employee commitmentemployee engagementorganizational supportbusiness alignment - Question #129Risk Management
HR can contribute to reducing potential risk by:
employment practicesHR riskcompliancerisk assessment - Question #130Human Resource Development
Characteristics that best define successful mentors include:
mentoringmentor characteristicsemployee developmentcoaching - Question #131Workforce Planning & Employment
Which of the following is the first stage in a strategic human capital management planning cycle?
human capital managementstrategic planningHCM cycleorganizational objectives - Question #132Employee & Labor Relations
Employees experience catastrophic damage to their homes after a hurricane causes massive flooding. In addition, a mandatory evacuation order closes the local office for three days....
FLSAnonexempt paywage and hourdisaster pay - Question #133Total Rewards
Employees experience catastrophic damage to their homes after a hurricane causes massive flooding. In addition, a mandatory evacuation order closes the local office for three days....
disaster relief paymentsemployee assistancebenefits administrationtax deductions - Question #134Workforce Planning & Employment
Which of the following formulas is used to calculate the number of sales positions required to achieve desired sales goals?
workforce forecastingstaffing formulasales staffingworkforce planning - Question #135Business Management & Strategy
Which component is key when developing organizational alignment?
organizational alignmentconsistent behaviorsstrategic alignmentorganizational culture - Question #136Total Rewards
The best reason for an employer to self-fund its healthcare benefit program is to:
self-funded health planhealthcare benefitscost savingsbenefits strategy - Question #137Business Management & Strategy
In order to achieve the desired results following an acquisition, the management team needs to ensure that:
acquisition integrationM&Aorganizational synergypost-merger strategy - Question #138Human Resource Development
When working with a client, a best practice for a career coach is to:
career coachingcoaching techniquescareer developmentclient focus - Question #139Human Resource Development
Which of the following is an important requirement for the success of a corporate university program?
corporate universitylearning strategybusiness alignmentL&D goals - Question #140Total Rewards
In the analysis stage of benefit plan benchmarking, the first step is to:
benefit benchmarkingcompetitive analysisgap analysisbenefits strategy - Question #141Human Resource Development
When designing onboarding experiences for newly hired senior executives, which element is most frequently overlooked?
executive onboardinginformal processesorganizational culturetalent management - Question #142Employee & Labor Relations
Higher levels of employee engagement lead to:
employee engagementabsenteeismorganizational performanceretention - Question #143Total Rewards
An individual who is authorized to make decisions about pension plan investments is known as a:
fiduciarypension planERISAbenefits administration - Question #144Business Management & Strategy
When consolidating two divisions, HR can best ease the transition by:
change managementorganizational changecommunicationdivision consolidation - Question #145Workforce Planning & Employment
Workforce plans support organizational strategy by:
workforce planningtalent gap forecastingstrategic alignmentHR strategy - Question #146Business Management & Strategy
Which of the following are considered threats in an organization's SWOT analysis? (Select TWO options.)
SWOT analysisstrategic threatscompetitive environmentregulatory requirements - Question #147Employee & Labor Relations
Following an investigation of sexual harassment, the accused employee is given disciplinary counseling. The employee refuses to sign the counseling and discloses that the inappropr...
sexual harassment investigationdisability accommodationADAdisciplinary process - Question #148Employee & Labor Relations
Following an investigation of sexual harassment, the accused employee is given disciplinary counseling. The employee refuses to sign the counseling and discloses that the inappropr...
sexual harassmentworkplace reintegrationvictim supportdisability accommodation - Question #149Employee & Labor Relations
The best long-term strategy to retain employees during periods of high turnover is to provide a(n):
employee retentionflexible workturnover managementretention strategy - Question #150Workforce Planning & Employment
Which of the following is the best efficiency measure when evaluating an organization's staffing process?
staffing metricstime-to-fillrecruitment efficiencystaffing process