An advantage of using cross-functional teams in a global environment is that:

Question

Options

• Asolidarity is strengthened.
• Bgroupthink is prevented.
• Cpayroll costs are reduced.
• Dnatural leaders emerge.

• A
  11% (7)
• B
  79% (50)
• C
  3% (2)
• D
  6% (4)

Explanation

A key advantage of using cross-functional teams in a global environment is that groupthink is prevented (B). Cross-functional teams bring together individuals from different functions, cultures, geographies, and perspectives, which enhances diversity of thought and decision-making quality. In global organizations, complex challenges require multiple viewpoints to identify risks, opportunities, and innovative solutions. Cross-functional collaboration reduces the likelihood that decisions will be dominated by a single functional or cultural lens. This diversity helps challenge assumptions and avoid the conformity associated with groupthink. Strengthening solidarity (A) may occur, but it is not the primary advantage. Reducing payroll costs (C) is unrelated to team structure. Natural leaders emerging (D) may happen, but it is not a defining benefit. SPHR exam content emphasizes that cross-functional teams support innovation, adaptability, and global integration by leveraging varied expertise and perspectives.

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