SPHR · Question #113
Which of the following processes is the LEAST likely to be used in a non-union environment?
The correct answer is A. Compulsory arbitration. Compulsory arbitration is most closely associated with unionized workplaces, where collective bargaining agreements (CBAs) mandate it as the binding final step in the grievance process - without a union contract, there is no mechanism to compel either party into arbitration. The
Question
Which of the following processes is the LEAST likely to be used in a non-union environment?
Options
- ACompulsory arbitration
- BMediation
- COpen door policy
- DPeer review
How the community answered
(27 responses)- A96% (26)
- C4% (1)
Explanation
Compulsory arbitration is most closely associated with unionized workplaces, where collective bargaining agreements (CBAs) mandate it as the binding final step in the grievance process - without a union contract, there is no mechanism to compel either party into arbitration. The other three options are staples of non-union Alternative Dispute Resolution (ADR) programs: an open door policy (C) encourages employees to raise concerns directly with management; peer review (D) allows a panel of coworkers and managers to adjudicate disputes; and mediation (B) uses a neutral facilitator to help parties reach a voluntary agreement - all designed specifically to resolve conflict without a union. A useful memory anchor: the word "compulsory" implies an obligation that only a union contract can impose - if there's no contract, nothing compels the parties to arbitrate.
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