While performing risk identification exercises, the risk manager often encounters biases from the project team. How can the risk manager accurately identify what will trigger a risk?

Question

Options

• ARemind the project team to keep an open mind
• BReview the results with the project manager afterward
• CReview published operational experience reports
• DUse the mean answers provided by the project team

• A
  10% (3)
• B
  7% (2)
• C
  79% (23)
• D
  3% (1)

Explanation

Published operational experience reports - such as post-incident reviews, lessons-learned databases, industry safety reports, and audit findings - are objective, empirical records of what has actually triggered risks in real-world situations. They are free from the cognitive biases (optimism bias, groupthink, recency bias) that project team members typically exhibit during risk workshops. Simply reminding the team to keep an open mind (A) does not eliminate bias. Reviewing results afterward with the project manager (B) still relies on biased input. Using mean answers (D) averages bias rather than removing it. External experience reports provide grounded, bias-free evidence of actual risk triggers.

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