PMI-RMP · Question #236
You work as a project manager for BlueWell Inc. Your project is using a new material to construct a large warehouse in your city. This new material is cheaper than traditional building materials…
The correct answer is C. Cost of conformance to quality. Investing in training to correctly use a new material is a prevention cost, which falls under the cost of conformance to quality.
Question
You work as a project manager for BlueWell Inc. Your project is using a new material to construct a large warehouse in your city. This new material is cheaper than traditional building materials, but it takes some time to learn how to use the material properly. You have communicated to the project stakeholders that you will be able to save costs by using the new material, but you will need a few extra weeks to complete training to use the materials. This risk response of learning how to use the new materials can also be known as what term?
Options
- ATeam development
- BBenchmarking
- CCost of conformance to quality
- DCost-benefits analysis
How the community answered
(44 responses)- A5% (2)
- B7% (3)
- C77% (34)
- D11% (5)
Why each option
Investing in training to correctly use a new material is a prevention cost, which falls under the cost of conformance to quality.
Team development is a project management process focused on improving overall team competencies and collaboration, not a term used to describe a specific cost-based risk response.
Benchmarking involves comparing project practices or performance metrics against other projects or industry standards, which is not what is described in this scenario.
The cost of conformance to quality includes prevention costs - expenditures made to prevent defects and ensure work is done correctly the first time. Training the team to properly use the new material is a proactive investment that reduces the risk of errors, rework, and poor quality outcomes caused by improper use. This is a textbook example of a prevention cost within the cost of quality framework used in project quality management.
Cost-benefit analysis is a decision-making tool used to evaluate whether the benefits of an action outweigh its costs, not a label for the training activity itself.
Concept tested: Cost of conformance as a quality prevention cost in risk response
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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