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PMI-ACP · Question #34

When we practice active listening, what are the levels through which our listening skills progress?

The correct answer is D. 1. Internal listening, 2. Focused listening, 3. Global listening. Active listening is commonly described as progressing through three levels: (1) Internal listening - you hear the speaker but are mostly processing through your own filters, assumptions, and inner dialogue; (2) Focused listening - you shift full attention to the speaker, picking

Submitted by eva_at· Apr 18, 2026Stakeholder Engagement

Question

When we practice active listening, what are the levels through which our listening skills progress?

Options

  • A
    1. Global listening, 2. Focused listening, 3. Intuitive listening
  • B
    1. Interested listening, 2. Focused listening, 3. Global listening
  • C
    1. Self-centered listening, 2. Focused listening, 3. Intuitive listening
  • D
    1. Internal listening, 2. Focused listening, 3. Global listening

How the community answered

(23 responses)
  • A
    4% (1)
  • C
    4% (1)
  • D
    91% (21)

Explanation

Active listening is commonly described as progressing through three levels: (1) Internal listening - you hear the speaker but are mostly processing through your own filters, assumptions, and inner dialogue; (2) Focused listening - you shift full attention to the speaker, picking up words, tone, and emotion; (3) Global listening - the highest level, where you are aware of the broader environment, energy, and subtle cues beyond just words. This model is drawn from co-active coaching frameworks widely referenced in agile and leadership contexts.

Topics

#Active Listening#Communication Skills#Interpersonal Skills

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