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PMI-ACP · Question #696

Stakeholders have conflicting requirements, and the product owner is struggling to decide which user stories to write. What should the product owner do?

The correct answer is D. Ask the agile practitioner to facilitate a story-writing workshop.. When stakeholders have conflicting requirements, the solution is not simply to write more user stories - it is to facilitate conflict resolution and alignment among stakeholders. The agile practitioner (Scrum Master or coach) has the facilitation skills to run a structured story-

Submitted by wei.xz· Apr 18, 2026Stakeholder Engagement

Question

Stakeholders have conflicting requirements, and the product owner is struggling to decide which user stories to write. What should the product owner do?

Options

  • AAsk the agile practitioner to help write the user stories.
  • BAsk the agile team to facilitate a story-writing workshop.
  • CAsk subject matter experts (SMEs) to help write the user stories.
  • DAsk the agile practitioner to facilitate a story-writing workshop.

How the community answered

(19 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    16% (3)
  • D
    74% (14)

Explanation

When stakeholders have conflicting requirements, the solution is not simply to write more user stories - it is to facilitate conflict resolution and alignment among stakeholders. The agile practitioner (Scrum Master or coach) has the facilitation skills to run a structured story-writing workshop that brings conflicting parties together to negotiate, prioritize, and agree on requirements. Option B (having the agile team facilitate) is incorrect because technical team members are not trained facilitators for stakeholder conflict. Option C (SMEs writing stories) does not resolve the conflict between stakeholders. Option A (asking the agile practitioner to help write stories) is too narrow - the real need is facilitated conflict resolution, not writing assistance.

Topics

#Stakeholder engagement#Product Owner role#Agile facilitation#User story refinement

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