PK0-004 · Question #960
Joe, a project manager, must go on emergency leave and needs to hand off oversight of projects immediately. Which of the following should Joe do FIRST to hand off the current work?
The correct answer is D. Send a detailed email with a follow-up call. An emergency handoff requires two things simultaneously: a comprehensive, documented record and a real-time channel for questions. Sending a detailed email (D) accomplishes the first - it creates a written reference the successor can revisit, covering open issues, risks…
Question
Joe, a project manager, must go on emergency leave and needs to hand off oversight of projects immediately. Which of the following should Joe do FIRST to hand off the current work?
Options
- ASchedule a videoconference and fax over paperwork.
- BSend a text message and a voice message.
- CSchedule a face-to-face meeting and send instant messages.
- DSend a detailed email with a follow-up call.
How the community answered
(25 responses)- A16% (4)
- B8% (2)
- C4% (1)
- D72% (18)
Explanation
An emergency handoff requires two things simultaneously: a comprehensive, documented record and a real-time channel for questions. Sending a detailed email (D) accomplishes the first - it creates a written reference the successor can revisit, covering open issues, risks, contacts, and status. The follow-up call completes the second - it ensures the recipient understood the content, can ask immediate questions, and feel confident taking over. Option A (videoconference + fax) is logistically cumbersome and slow in an emergency. Option B (text + voice message) is too informal and lacks the depth needed for project-level information transfer. Option C (face-to-face + instant messages) may be impossible given Joe's emergency situation and instant messages are ephemeral and undocumented. The email + call combination is the most practical, thorough, and immediately executable handoff method.
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