A project sponsor is not being updated on the project as expected. Instead of receiving information on a monthly basis, the project sponsor wants to see it biweekly and requests the use of a collaboration site instead of email. Which of the following actions should the project manager perform?

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D. Update the project communication plan and distribute it to the stakeholders. The communication plan documents the what, when, how, and to whom of project communications. When the sponsor requests a change in frequency (monthly to biweekly) and channel (email to collaboration site), these are direct modifications to the communication plan. Distributing the updated plan to all stakeholders ensures everyone operates from the same communication expectations going forward.

Answer

A. Update the project status report and inform the project team. Updating a status report addresses a single reporting instance, not the ongoing communication preferences that govern the entire project lifecycle.

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B. Update the project charter and inform the project sponsor. The project charter defines high-level project authorization and objectives; communication preferences are not a charter element.

Answer

C. Update the project management plan and review it at the next status meeting. Updating the project management plan is too broad - the specific artifact to update is the communication plan, which is a subsidiary plan within it, and reviewing it only at the next status meeting delays necessary action.

A project sponsor is not being updated on the project as expected. Instead of receiving information on a monthly basis, the project sponsor wants to see it biweekly and requests the use of a…

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