nerdexam
CompTIA

PK0-004 · Question #880

A project sponsor requests an urgent change to the project scope that positively impacts the performance of the end product. Which of the following should the project manager do FIRST?

The correct answer is D. Notify the project team to prioritize the change. When a project sponsor - the highest authority on a project - requests an urgent, beneficial scope change, the project manager should first notify the project team to prioritize the work.

Project life cycle phases

Question

A project sponsor requests an urgent change to the project scope that positively impacts the performance of the end product. Which of the following should the project manager do FIRST?

Options

  • AAsk the stakeholder to submit a change request.
  • BDocument the change and notify the stakeholders.
  • CChange the project schedule with new estimates.
  • DNotify the project team to prioritize the change.

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    14% (4)
  • C
    7% (2)
  • D
    75% (21)

Why each option

When a project sponsor - the highest authority on a project - requests an urgent, beneficial scope change, the project manager should first notify the project team to prioritize the work.

AAsk the stakeholder to submit a change request.

Asking the sponsor to submit a formal change request delays action when the authorizing executive has already communicated the change; formal documentation follows team mobilization in an urgent scenario.

BDocument the change and notify the stakeholders.

Documenting the change and notifying stakeholders is a necessary step but occurs after the team has been directed to act on the sponsor's urgent request.

CChange the project schedule with new estimates.

Updating the project schedule with new estimates requires team input first; revising the schedule cannot be the first action before the team has assessed the work involved.

DNotify the project team to prioritize the change.Correct

The project sponsor holds executive authority over the project and has already communicated the change direction, so the project manager's immediate responsibility is to mobilize the team so urgent implementation can begin. Notifying the team first ensures no time is lost while administrative documentation steps are completed in parallel.

Concept tested: Project manager response to urgent sponsor-initiated scope change

Topics

#change management#scope change#change control process#sponsor authority

Community Discussion

No community discussion yet for this question.

Full PK0-004 Practice